The Quixote dispatching platform puts the entire emergency communications system in your pocket, making end-to-end ambulance dispatching turn-key ready on any phone — and for a price that matches the size of your service.
Alert all vehicles in your fleet at once and then let Quixote take care of the rest, coordinating ambulances from alert to patient handover and across simultaneous incidents
Send an alert to multiple ambulance providers at once and then let Quixote determine the right vehicle for the right patient in the shortest time
Quixote works like a mobile data terminal on your phone, replacing pagers, eliminating redundant radio chatter, tracking status and recording response times automatically
We understand that needs change at the local level — there is no one-size-fits-all solution for emergency dispatching. Instead of trying to develop a solution that would get it right most of the time for a lot of people, we built a technology that would lay the foundation for any service while ensuring the flexibility to customize as needed.
A dispatcher receives a call from a witness to an emergency incident, collects their information and sends it as a text message alert to all available responders and units.
After receiving replies from available resources, Quixote determines the nearest and most appropriate vehicles and personnel according to the dispatcher’s criteria, and instructs those responders to proceed to the incident location.
Once the responders have located the patient(s), they inform Quixote that they are on-scene.
The first responder to confirm arrival on-scene is marked as “Incident Commander’ and is given the option to request additional resources according to needs encountered on-scene.
When transport has been confirmed, the responder indicates to Quixote which facility they’ll be going to, with how many patients, and what their expected arrival will be.
While the patient is being transferred to the appropriate facility and advanced notification message is sent to the receiving hospital, including additional options for online medical direction.
*Quixote can be configured to utilize human dispatchers, enable direct “text-to-911” messaging, and/or be initiated through CAD-generated prompts (HTTP SMS push)
Improve Patient flow
Right patient. Right vehicle. Right facility. Quixote coordinates patient transfers between clinics and hospitals to reduce bottlenecks across entire health systems
Free Up Beds Quicker
Quixote allows hospital staff to find discharge transport with the single click of a button, contacting the nearest available ambulance and reducing discharge times significantly
Emergency Care Anywhere
Quixote streamlines the dispatching process to enable sustainable emergency response networks anywhere there’s a mobile phone signal., whether for prehospital emergency care or community paramedicine
Overdoses are 100% preventable. Quixote allows communities to build their own overdose response networks and crowdsource Naloxone when formal resources are spread thin or witnesses are too afraid to call 9-1-1
Designed by paramedics for responders anywhere.